by Jim Hatch | Sep 28, 2020 | Blog, Claims
Navigating the tangled web of workers’ comp claims in a post-COVID-19 world The post-COVID-19 world could have quite an impact on workers’ compensation claims from less obvious sources, e.g. non-essential workers, regulators, and the media. It’s expected that...
by Sylvester Mathis | Feb 11, 2019 | Blog, Claims
As data analytics permeate every aspect of the insurance industry, claims management is the next major area to get a technology makeover. It’s one of the most pivotal touchpoints in the customer experience, and simplifying operations is key for customer retention. The...