Transforming Customer Service
Built by our team of insurance, customer service, and artificial intelligence experts focused entirely on delivering an incredible customer experience for all—agents, brokers and policy holders.
Before InsurBot
Typical duration: 1-2 hours
After InsurBot
Typical duration: Minutes
Immediate Customer Satisfaction
- No wait time, no matter how many customers
- Messaging, voice or browser—it’s the customers’ choice
- Delivers an on-brand personality and tone
- Identifies and transfers critical requests to a live agent
The Latest Features
Messaging, voice, or browser we make it easy for customers to connect, anyway they like.
Immediate Response
There’s no wait time. Instantly scalable.
Immediate Response
There’s no wait time. Instantly scalable.
Customer Recognition
Customer specific greetings and proactive retrieval of their account information.
Alert Capability
Proactively notify customers of important information and upcoming policy milestones.
Emergency Detection
Intelligently transfers complex matters to a live agent, increasing trust.
Warm Transfer
Maintain customer conversation context when transferring to a live agent.
Our Partners
“Not only were we able to improve customer satisfaction and lower costs, the team at InsurBot helped us to define a technology strategy that allowed us to differentiate the experience we offer and create a sustainable, long-term competitive advantage.”